The Journal of Modern Medical Science (JMMS) is committed to maintaining a fair, transparent, and accountable editorial process. The journal provides authors, reviewers, and readers with the opportunity to submit complaints or appeals regarding editorial decisions, publication ethics, or the conduct of the publication process. All complaints and appeals are handled in accordance with the principles of COPE (Committee on Publication Ethics).

Complaints Policy

The journal welcomes complaints related to the editorial process, peer review, publication ethics, or the conduct of editors, reviewers, or authors. Every complaint is treated confidentially, impartially, and without discrimination.

Complaints May Include

• Delays in the editorial or peer-review process.

• Concerns about editorial decisions.

• Allegations of publication misconduct.

• Reviewer or editor misconduct.

• Authorship disputes.

• Ethical concerns regarding published articles.

• Errors in published content.

Appeals Against Editorial Decisions

Authors have the right to appeal editorial decisions, including manuscript rejection, if they believe that the decision was based on a misunderstanding, procedural error, or inaccurate reviewer comments. Appeals must be supported by clear evidence and a detailed explanation.

Appeal Procedure

Authors should:

• Submit a written appeal to the Editor-in-Chief.

• Clearly explain the reasons for the appeal.

• Provide supporting evidence or documentation.

• Avoid submitting the same manuscript to another journal while the appeal is under consideration.

Investigation Process

All complaints and appeals are reviewed carefully by the editorial office. If necessary, independent reviewers or members of the editorial board may be consulted. The journal follows COPE guidance to ensure that every case is handled fairly, consistently, and transparently.

Editorial Decisions

Following the investigation, the journal may:

• Uphold the original editorial decision.

• Request additional information from the parties involved.

• Reconsider the manuscript for review.

• Issue a correction or clarification where appropriate.

• Take further action in accordance with the journal's ethical policies.

Conclusion

The Journal of Modern Medical Science is committed to resolving complaints and appeals promptly, fairly, and transparently. By following COPE recommendations, the journal ensures that all concerns are addressed professionally while maintaining the integrity, credibility, and fairness of the publication process.